FAQ

What is your return policy?

We offer a hassle-free return policy within 30 days of purchase. Items must be in their original condition with tags attached. For more information, please refer to our Returns Policy page.

Do you offer international shipping?

Yes — we ship worldwide. International delivery times and shipping charges vary depending on your country. Please check the shipping page for details.

What payment methods do you accept?

We currently accept bank transfer only. Once you place an order, you’ll receive our account details via email or WhatsApp. Please complete the transfer within the specified time to confirm your order. Orders without payment confirmation may be automatically cancelled.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.

Can I cancel my order?

If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.

Do you have a size guide?

Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.

How do I contact customer service if I have a question or concern?

You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.