Last Updated: October 2025
Welcome to Najmusuba Qasim. By accessing or purchasing from our website (www.najmusubaqasim.com), you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General
These Terms govern your use of our website and services. By visiting, browsing, or purchasing from Najmusuba Qasim, you accept these Terms. We reserve the right to update or modify these Terms at any time without prior notice.
2. Products & Availability
All products displayed on our website are subject to availability. We strive to ensure accuracy in product descriptions, pricing, and images; however, minor variations may occur due to photography or display settings. Najmusuba Qasim reserves the right to discontinue or modify any product without notice.
3. Pricing & Payment
All prices listed are in Pakistani Rupees (PKR) and inclusive of applicable taxes, unless stated otherwise. We reserve the right to update prices at any time. Payments can be made via credit/debit card, bank transfer, or cash on delivery (where available). Orders will only be processed once payment is confirmed.
4. Orders & Confirmation
Once you place an order, you will receive an order confirmation email. This does not signify acceptance — your order is confirmed only after verification of payment and stock availability. We may cancel or refuse an order at our discretion (e.g., in case of pricing errors, stock issues, or fraudulent activity).
5. Shipping & Delivery
We aim to deliver your order within the estimated time shown at checkout. Delays may occur due to external factors beyond our control. Once shipped, you will receive tracking details. Delivery fees and timelines vary based on your location.
6. Returns & Exchanges
We accept exchanges for defective or incorrect items within 3 days of delivery. Items must be unused, unwashed, and in their original packaging. Due to hygiene and customization reasons, we do not offer returns or refunds on made-to-order or sale items. Please refer to our detailed Return Policy for more information.
7. Custom Orders
Customized products (such as made-to-measure pieces or altered designs) are final sale and non-refundable. We recommend reviewing your size and design details carefully before confirming the order.
8. Intellectual Property
All content on this website — including text, images, logos, designs, and graphics — is the exclusive property of Najmusuba Qasim and protected by copyright laws. You may not reproduce, distribute, or use any content without written permission.
9. Privacy
Your personal information is used solely for order processing and improving your shopping experience. We do not share or sell your data to third parties. For details, please refer to our Privacy Policy.
10. Limitation of Liability
Najmusuba Qasim shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, including delays, product variations, or third-party actions.
11. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.
12. Contact Us
For any questions regarding these Terms, please contact us:
📧 [email protected]
🏢 31, M Hafiz Plaza, International Market, M Block Commercial Area, Model Town, Lahore, 54700, Pakistan